General Privacy Policy

1.    Introduction

The COPISA GROUP is fully committed to fulfilling the rules and General Data Protection Regulation of the European Union and the regulations on the protection of personal information in force at any time, as this is a priority objective for the COPISA GROUP.

The purpose of this policy is to explain how the COPISA GROUP will process your personal information which may be collected on the different forms which exist on the website for this purpose. Your personal information will be confidentially processed by the COPISA GROUP only for those purposes for which you have provided your consent, as explained in this policy below.

2.    Purposes of processing

The entity in charge of processing your personal information is GRUPO EMPRESARIAL COPISA, SL (henceforth the COPISA GROUP) headquartered at Plaza Europa, 2-4, 08902 L’Hospitalet de Llobregat (Barcelona) and with tax ID number B-64891054.

The COPISA GROUP collects your personal information in order to handle your requests and to offer you the services and products in which you may be interested. Specifically, we process your personal information for the following purposes:

– If the user contacts the COPISA GROUP via our channels, their information will be processed in order to answer any questions or inquiries submitted.

– If the user has expressly consented to receiving informative notifications on certain products or services, their information will be processed to manage and control mailings and receipt of that information.

– If the user contacts the COPISA GROUP via the “Work with Us” section with the purpose of sending us their job application via our website.

– For any other purpose, the user will be notified before their personal information is processed.

We hereby inform you that sometimes it may be necessary to process your personal information in order to comply with legal obligations or in relation to any contractual relationship we may have with you.

In any other circumstances, we shall request your consent to process your personal information whenever appropriate.

3.    Mailings of commercial notifications and information notifications

If you have authorised us to do so, by providing your consent we will send you commercial notifications. The COPISA GROUP will send you information on its products, activities and services.

We hereby inform you that you may revoke your consent to receive commercial notifications in any notification at any time by making the link “withdraw” or by notifying us of your desire to withdraw your consent at the following addresses:

(i). Email to which it should be sent: privacy@grupocopisa.com

(ii). Postal address to: Plaza Europa, 2-4, 08902 L’Hospitalet de Llobregat (Barcelona)

Your information will not be sold, rented or made available to any third party in any way. In certain cases, access to it will be given to service suppliers which perform certain activities for the company, but under no circumstances will they process your information for their own purposes.

4.    Storage period

Your personal information will be stored for the period established in each section of the website where personal information is requested, unless you consent for your information to be stored for a longer period of time, notwithstanding the conservation and maintenance when duly blocked to make it available to the authorities which hold the competence on the different matters applicable.

5.    Exercise of rights and claims before the Spanish Data Protection Agency (AEPD)

As a consequence of the processing of your personal information by the COPISA GROUP, the laws in force grant you a series of rights.

Specifically, you may exercise the following rights:

1. Right to access: you will have the right to ascertain what personal information about you we are processing according to the purposes about which we have notified you.

2. Right to rectification: you will have the right to rectify any information that is inaccurate or incomplete.

3. Right to elimination: you may request for your personal information to be eliminated from our files.

4. Right to opposition: you may oppose the processing of your information in relation to direct marketing actions and for personal reasons, unless the basis of the processing is legitimate interest.

5. Right to limitation on processing: you may request a limitation on the processing if you contest its accuracy. That is, the processing will be limited when it is illicit and you have opposed the elimination of your personal information and request instead the limitation on its use. When the information is not necessary for the processing but you need it to formulate or exercise or defend claims.

6. Right to the portability of your information: whenever technically possible and you are protected within the conditions established in the case that the processing is based on consent, or in a contract in which you are the responsible party, you will have the right to request that your personal information be shared with another party responsible for processing it.

7. In compliance with the provisions of the Law on the Information Society and Electronic Commerce (LSSI in Spain): you may revoke your consent to having commercial actions sent to you by electronic means at any time.

8. Revoke the consent given for your personal information to be processed.

You may exercise these rights by contacting the Data Protection Committee via any of the following means, accompanied by a copy of your national ID card or an equivalent identifying document:

(i). Email to which it should be sent: privacy@grupocopisa.com

(ii). Postal address to: Plaza Europa, 2-4, 08902 L’Hospitalet de Llobregat (Barcelona)

Likewise, if you do not want to exercise a specific right but you have to send an inquiry or suggestion in relation to the processing of your personal information, you may also write to the addresses provided for the exercise of your rights.

On the other hand, the COPISA GROUP hereby informs you that you have the right to submit a complaint to the Spanish Data Protection Agency (AEPD), the competent authority on matters of data protection.

6.    Confidentiality and security in data processing

The information received by the COPISA GROUP via this website shall be processed with the utmost care and confidentiality.

Furthermore, the COPISA GROUP states and guarantees that it has established all the technical means at its disposal to avoid the loss, improper use, alteration, unauthorised access and theft of the information provided by users, notwithstanding the fact that Internet security measures are not fully impregnable.

7.    International transfers

The COPISA GROUP has a presence outside the EU, so at times the personal information may be processed outside the European Economic Area (EEA). In these situations, the COPISA GROUP guarantees that it will apply all the measures and controls needed to guarantee and protect the processing of your personal information.

The main measures that the COPISA GROUP adopts when it conducts an international transfer of personal information are the signing of contractual clauses similar to those approved by the European Commission, cooperative and binding rules, and certificates or codes of conduct approved by the European Commission.

8.    Contact the COPISA GROUP

If you have any questions or inquiries on how your personal information is processed, please contact us via:

(i). Email to which it should be sent: privacy@grupocopisa.com

(ii). Contact forms on the website

(ii). Postal address to: Plaza Europa, 2-4, 08902 L’Hospitalet de Llobregat (Barcelona)